SHIPPING POLICY

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Products that are in stock we strive to process within 2 business days. Requests, print-ondemand and custom items we strive to process within 5 business days. Delays caused by Sunny Little will be communicated with the client.

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Orders are shipped from the Netherlands with DHL or PostNL. Clients will be notified upon shipment. If possible, additionally they will be provided with a tracking number.

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Estimated Delivery Times after shipment:

✴ Netherlands Standard Shipping DHL: 1-2 business days

✴ EU Standard Shipping DHL: 2-10 business days

✴ Rest of the World Standard Shipping PostNL: 2-25 business days

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Sunny Little is not responsible for delays in transit. Refunds for delays will only be provided if the parcel is deemed lost in transit by PostNL or DHL. If your order exceeds the estimated time, contact info@sunny-little.com for assistance.​​​

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RETURN & REFUNDS

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Returns are accepted within 30 days of shipment. Items must be unused, in their original condition, and preferably in the same packaging.

 

To initiate a return, email info@sunny-little.com with your name, reference number,

and reason for the return. Proof of purchase is required.

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Refunds are issued upon approval of the return. Shipping fees for returns are nonrefundable.

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If items are damaged or incorrect, replacements or partial refunds may be offered. Provide photos and details for damaged goods.

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CANCELLATIONS & RESCHEDULING

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Cancellations or rescheduling of any appointment on the client’s behalf must be requested at least 24 hours in advance.

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Refunds for late cancellations are not guaranteed unless agreed upon in writing.

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Cancellations or rescheduling of any appointment by Sunny Little are permitted at any point. The client will be informed about cancellation or rescheduling of the appointment.